Thursday, March 7, 2013

Outlook 2007 Inbox shows blank mails with no date that cannot be deleted

Today i cleaned up my Outlook 2007 inbox and deleted some old mails. Suddenly a couple of mails in the list were shown blank (No sender/receiver, no subject) with the date "None".
Scrolling through the inbox list the scroll stuck as soon as i came to those entries. I could not select the entries nor delete them.

How-i-fixed-it:
I seems like the pst folder went corrupt.
I found the solution here: http://office.microsoft.com/de-de/outlook-help/durchsuchen-und-reparieren-fehlerhafter-outlook-datendateie-HA010075831.aspx

Office comes with a tool called "SCANPST.EXE". It's located under C:\Program Files\Microsoft Office\Office12

Close Outlook and start the tool. Then select the .pst-File that seems to have issues and the the tool repair it. I automatically creates a backup of the file before modifying it.

I let the tool repair the .pst file and my inbox was fine again.


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