Showing posts with label Brother. Show all posts
Showing posts with label Brother. Show all posts

Monday, November 22, 2021

Brother DCP-560CN USB scanner does not work in Windows 11, Unknown Device

 After upgrading from Windows 10 to 11 my Brother DCP-560CN USB printer/scanner was only installed as printer. The scanner only was shown as "Unknown device".

Uninstall / re-install did not fix it.

How-I-fixed-it:

1. Downloaded driver package for DCP-6690CW (Treiber | Downloads | DCP-6690CW | Deutschland | Brother)

2. Run the self extracting zip to extract the package

3. Go to device manager, select the "Unknown device" and select "Search driver on my computer"

4. Select "Select from a list of available drivers on my computer"

5. Select "Media" (in german OS it is called "Datenträger") right below the model list

6. Choose "brimi07a.inf" from the previously extracted driver package

7. Choose "Brother DCP-535-CN"

7. Commit to install a driver not which may be be incompatible for the device


Sunday, June 23, 2013

Install Brother Control Center 3 for DCP-560CN under Windows 8 to scan multi-page-PDF

According to Brother, ControlCenter 3 does not support Windows 8. But i like the scan multiple pages into a PDF function of it, so i wanted it back on Windows 8 as well.

How-i-fixed-it:

I downloaded the Windows 7 Version here:
http://welcome.solutions.brother.com/bsc/public/eu/de/de/dlf/download_index.html?reg=eu&c=de&lang=de&prod=dcp560cn_all&dlid=&flang=Deutsch&os=93&type2=-1

I decompresses itself into a local folder. Then I set the compatibily mode of the "Setup.exe" to "Windows 7" and installed the Software.

To make the scan to email function working with my Outlook 2010, i also downloaded and installed the Update Tool for ControlCenter3 from here:
http://welcome.solutions.brother.com/bsc/public/eu/de/de/dlf/dlf/000000/003100/dlf003176.html?reg=eu&c=de&lang=de&prod=dcp560cn_all&type2=2&os=93&flang=17&dlid=dlf003176

With the software installed, i was able to scan multiple plages into a single PDF without problems.