Showing posts with label Outlook 2013. Show all posts
Showing posts with label Outlook 2013. Show all posts

Tuesday, May 17, 2016

How to change the display nome of outlook.com account / ost-file in folder pane in Outlook 2013/2016

My outlook 2016 was showing my outlook.com account using my microsoft account e-mail address. I was looking for a way how to rename the "blabla@outlook.com" to "Outlook.com-Account", like i can be done with POP/IMAP accounts.
But the properties of the data file only showed me the path to the .ost-file, but no Textbox to enter a Display name.

How i fixed it:

I found the solution a Microsoft answers forum, posted by Verdhaham Shetti:

Here's his solution, which worked for me:

"Let's follow the steps to change the mail box name for EAS account.
  1. Go to File > Options > Advanced > Click on Send/Receive
  2. Press the Edit.
  3. Select your Outlook.com/Hotmail account on the left.
  4. Press the Account Properties.
  5. Type the display name for your account on the General tab.
  6. Press OK until all dialogs are closed and you are back in the main Outlook window. "
Reference:
http://answers.microsoft.com/en-us/office/forum/office_2016-outlook/how-to-rename-mailbox-display-name-in-outlook-2016/4d63be01-acd5-4b31-b228-9c1a829a7182


Thursday, July 31, 2014

Outlook 2013 does note sync contact birthday to outlook.com for contacts copied from contact folder

I wanted to switch my contact management from OpenXChange/Outlook to Outlook.com/Outlook.  I'm using Outlook 2013 (15.0.4615.1000) on Windows 8.


I followed the steps described here: http://support.microsoft.com/kb/2844991/en-us and copied all contacts from local Outlook folder to the contact folder of my outlook.com account.


I turned out, that the contacts were synced, but the birthday date for all of them was gone. Even manually entering the date in Outlook did not fix it.


How-I-fixed-it:
- Export all contacts to a csv-file from Outlook
- Manually import the contacts from the csv-file in outlook.com


Monday, May 5, 2014

Outlook categories colors are lost after data restore from backup or Outlook.com. How to backup and restore category colors?

My Outlook 2013 E-Mail Profile went corrupt and i had to create a new one to be able to start Outlook again. Calendar, Tasks and Contacts were restored from Outlook.com, but I lost all the colors of my categories.

How-I-fixed-it:
Be sure to have a backup of a .pst-file that has the category colors inside.

I copied the These instructions from:
http://www.msoutlook.info/question/611

Outlook 2007, Outlook 2010 and Outlook 2013

Outlook 2007, Outlook 2010 and Outlook 2013 store the Master Category list in the mailbox or pst-file itself so if you backup your pst-file, your Categories will be backed up as well.
This of course doesn’t allow you to easily share your Categories or use it in another mail profile. To allow for this you can use the following method;
Backup Categories
  1. Create an new Note item (keyboard shortcut: CTRL+SHIFT+N).
  2. Write “Categories” in it to give it a name.
  3. Close the Note item.
  4. Switch to your Notes folder (keyboard shortcut: CTRL+5).
  5. Right click on it and choose Categorize-> All Categories…
  6. Select all the Categories which you want to backup.
  7. Save the Note outside of Outlook as an msg-file Outlook via File-> Save as… or by dragging it out of Outlook and into an Explorer folder or onto your Desktop. By default it will be called Categories.msg
Restore Categories
  1. Open your Notes folder (keyboard shortcut: Ctrl+5).
  2. Drag & drop the Categories.msg file from Explorer into the Notes folder.
  3. Switch back to the Mail Navigation (keyboard shortcut: CTRL+1).
  4. Right click on the top of your mailbox folder set and choose Properties.
  5. Click the button “Upgrade to Color Categories…”.
    Outlook will scan your mailbox for items with Categories which aren’t in the Master Category List yet and will add them.

Outlook 2013 crashes on startup every time after calendar publishing to WebDAV. Safe Mode does also not work. Profile corrupt after calendar publishing

I published my calendar to a WebDAV folder from Outlook 2013. After restarting Outlook, it crashes at Startup every time. Tried Outlook /safe, but that did also not work.
Found out, that somehow my Outlook Profile seemed to be corrupt.

How-I-fixed-it:
I saved away my .pst-folder. (To be on the safe side)
Then I created a new E-Mail Profile and was able to start Outlook again without problems. Calendar, Tasks and Contacts were restored from my Outlook.com account. I still try to figure out, why this happens. There are other threads on the net that report similar Problems with calendar issues causing Outlook to Crash.

Friday, January 3, 2014

Outlook calendar publish to WebDav server login failed - How to change cached credentials in Windows 8

Recently I changed the password of my WebDav-Account. After that, Outlook stopped to publish my calendar to the Server. I tried to re-publish the calendar, but Outlook did not prompt me for the username / Password and still told me "Login failed".

How-I-fixed-it:
I went to system control -> user accounts -> credential manager -> windows logon credentials
There i found the setting "MSOutlookGeneric - MyWebDavServer". Open the tab and use "edit" to Change the credentials or delete the entry to let Outook prompt you for the login credentials again.

In German / Deutsch:
In der Systemsteuerung findet sich unter Benutzerkonten -> Anmeldeinformationsverwaltung -> Windows-Anmeldeinformationen "MSOutlookGeneric - MeinWebDavServer". Den Tab ausklappen unter unter "Bearbeiten" das Passwort eingeben.

Monday, September 16, 2013

Outlook 2013 Folder Pane empty / blue / gone / no folders after September Office Update caused by KB2817630 patch

Recently, opening my Outlook 2013, the folder pane was empty. Indeed, it looked not really to be empty. It was filled with blue color and the was some mouseover effect happening moving the pointer over it.

How-i-fixed-it:
It turned out, that the September update of Office Software can cause this issue in case a certain combination of Outook.exe and mso.dll happens. It's the KB2817630 patch causing the problem in case the August Cumulative update is NOT installed on the Computer.

Here's what the TechNet blog says:
"Due to a version incompatibility between outlook.exe and mso.dll, a mismatched reference to a data structure causes the “Minimize” button in the navigation
pane to render incorrectly, typically extremely large to the point that the navigation pane is "invisible" to the user. The issue only manifests when incompatible versions of outlook.exe and mso.dll exist on the system."

It only happes to:
  • Office 2013 Standard
  • Office 2013 Professional Plus
  • Here's a good description, how to fix it: http://blogs.technet.com/b/office_sustained_engineering/archive/2013/09/11/outlook-folder-pane-disappears-after-installing-september-2013-public-update.aspx

    Where can you find the Outlook.exe and mso.dll Version Information?
    Go to File -> Office Account -> Info about Outlook

    Wednesday, September 4, 2013

    German Umlauts (ä,ö,ü,ß) corrupt in HTML Mails sent with Outlook 2013 and OXtender 2 for OpenXchange

    Today i noticed that HTML Mails I sent from Outlook 2013 looked like this on the receiver side:

    ffentliche bereinstimmung m��te sein

    The german umlauts (special characters)  were somehow misinterpreted as non-printable characters.
     
    The original text was:
    "Öffentliche Übereinstimmung müßte sein"

    How-I-fixed-it:

    Looking at the raw mail source content i recognized, there was a lot of css-stuff in mail which seemed to be added by Outlook automatically.
    osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
    xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
    //www.w3.org/TR/REC-html40">ft Word 15 (filtered medium)">
    link=3D"#954F72">
    =EF=BF=
    =BDffentliche =EF=BF=BDbereinstimmung m=EF=BF=BD=EF=BF=BDte sein=
    -->
    I found out, that there's an option in Outlook to tell it to use CSS for formatting or not.


    I disabled this option and my HTML mails look OK now.



    Wednesday, August 28, 2013

    Outlook 2013 busy/freeze after startup because of OXtender 2, Start in safe mode

    After startup, as soon as OXtender 2 started to sync with the server, my Outlook 2013 did not respond any more (Windows 8, 64 bit, Office 32 bit, OXtender 7.0.64).

    How-I-fixed-it:
    I managed to start Outlook in safe mode by pressing CRTL-Key on startup as described here:
    http://office.microsoft.com/en-us/outlook-help/about-office-safe-mode-HP003082393.aspx

    I disabled the OXtender 2 AddIn to check, if this is causing the problem. Without the AddIn, Outlook starts OK.
    I did a backup of my data and then recreated the service again using the OXtender Support Tool (C:\Program Files (x86)\Open-Xchange\OXtender 2 for Microsoft Outlook\Profile).

    After that, Outlook starts fine again and synchronized with the server.

    Thursday, July 4, 2013

    Cannot create a new contact group (button is gray/disabled) in Outlook 2013 using my outlook.com account and Exchange ActiveSync EAS

    I recently switched from Outlook 2010 to Outlook 2013 and also started to used the online version of Outlook.com. I moved my contacts to the new account.
    But when i tried to create a new contact group, i couldn't, because the button was grayed out.
    I did some search in the web on this issue an seems like there's no real "solution" to get this working because the Exchange ActiveSync protocol that is used between Outlook 2013 and Outlook.com does not support contact groups according to: http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/contact-group-gray/da54e419-9c18-4d3b-9045-052ca1c90760

    But at least I found out, that it's still possible to create contact groups in Outlook.com online and that the group name becomes a category of this contact in Outlook 2013. Displaying the contacts grouped by category and sending an email to such a group has a similar effect as using a contact group, although I would be much happier if the EAS would support contact groups by nature.

    Here's a description how the group/category-thing works:
    http://www.msoutlook.info/question/759

    Unfortunately it does not work the other way round. Assigning a category in to a contact in Outlook 2013 does not sync back to Outlook.com nor creating a group for These contacts :-(

    Tuesday, June 11, 2013

    Office 365, Outlook 2013: OpenXChange OXTender 2 MAPI Mail profile error "oxstor.dll" could not be loaded

    Today i installed Office 365 in parallel to my existing Office 2010 on my Windows 8 Computer. Under Outlook 2010 i use OpenXChange OXTender 2 - Version 7.0.62 to sync with OpenXChange Groupware.
    After installing Outlook i created a new mail profile. But in Outlook 2013 i can't open the MAPI Folder. Clicking on it an error message Pops up "The Folder could not be expanded.... MAPI was unable to load the Information service "oxstor.dll" ..."

    I also re-installed OXTender, but this did not fix it. Under Outlook 2010 the sync is still working fine.

    I posted the question here:
    http://answers.microsoft.com/en-us/office/forum/office_365hp-outlook/cant-sync-outlook-2013-with-openxchange-because-of/f87f287c-e62a-4e5b-994c-da90769bf00c

    https://forum.open-xchange.com/showthread.php?7769-Outlook-2013-quot-Der-Informationsdienst-quot-oxstor-dll-quot-konnte-nicht-geladen-werden-quot

    How-i-fixed-it:
    The document Outlook OXtender 2 Best Practices states, that it does not work having both Office 2013 and 2013 installed in parallel:
    ...
    Please note that the following is not supported:
    • Office 2010 Home and Business test version
    • MS Outlook running in a virtual environment (e.g. VMware or Parallels Desktop)
    • Using both OL2007 and OL2013
    • Using both OL2010 and OL2013
    ....

    I removed Office 2010 from my Computer and re-installed Outlook OXTender again, created a new profile and... it works.

    Here you can find the Information:
    http://oxpedia.org/wiki/index.php?title=Outlook_OXtender2_Best_Practice