Showing posts with label Crashing. Show all posts
Showing posts with label Crashing. Show all posts

Saturday, February 12, 2022

Windows 11 Explorer crashes on right mouse click on file or folder in network drive

Since upgrading from Windows 10 to Windows 11 I was experiencing frequent crashes of Windows Explorer when performing a right mouse click on files or folders located in a network drive location.

How-I-fixed-it:

I did two thing which finally fixed it for me. 

I found them both in the Microsoft Answers Forum here:

Windows 11 explorer crash - Microsoft Community


1. Clearing explorer cache (Source: Windows 11 explorer crash - Microsoft Community)

Open Run Command ( Press Windows key + R)

-Copy, paste then click ok the file path below:

C:\Users\%username%\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations

Delete everything inside the AutomaticDestinations folder

-Restart PC and check

2.  Disabling Context Menu entries (Source:  (Described here: Windows 11 explorer crash - Microsoft Community)

- Download ShellExView : https://www.nirsoft.net/utils/shexview.html

- Run it

- Sort by type and go to items "context menu"

- Then disable them one by one an restart "windows explorer" (task manager) each time : check. If ok, the last one is the guilty one.


Tuesday, November 24, 2020

Windows 10 20H2 Update SearchApp.exe crashing

After the Windows 10 20H2 update, Windows Search kept crashing continously. This affected search box in taskbar as well as search other search boxes systemwide.

Eventlog details:

Name der fehlerhaften Anwendung: SearchApp.exe, Version: 10.0.19041.546, Zeitstempel: 0xc404ae05

Name des fehlerhaften Moduls: ConstraintIndex.Search.dll, Version: 10.0.19041.153, Zeitstempel: 0x4f1e28d8

Ausnahmecode: 0xc0000005

Fehleroffset: 0x0000000000091692

ID des fehlerhaften Prozesses: 0x4be0

Startzeit der fehlerhaften Anwendung: 0x01d6c2759e9a42b3

Pfad der fehlerhaften Anwendung: C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe

Pfad des fehlerhaften Moduls: C:\Windows\System32\ConstraintIndex.Search.dll

Berichtskennung: 74241779-5d35-4621-81f9-22cf2b2c45d2

Vollständiger Name des fehlerhaften Pakets: Microsoft.Windows.Search_1.14.0.19041_neutral_neutral_cw5n1h2txyewy

Anwendungs-ID, die relativ zum fehlerhaften Paket ist: CortanaUI


How I fixed it:

I found the solution here:

  • Confirm your search is working at all: Create a new user and check if search works. If it does, go on (with your old user where search does not work).
  • Backup RegKey: Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Search
  • Delete the whole Key (including all sub keys + values)
  • Access the search (e.g. press windows key and try enter something)
  • Nothing will happen. Try this a few times, when it starts working again the key has been recreated.
  • Either import the backup or just use the new settings (which you may want to adjust)


Thanks to user sneusse