Showing posts with label empty. Show all posts
Showing posts with label empty. Show all posts

Monday, September 16, 2013

Outlook 2013 Folder Pane empty / blue / gone / no folders after September Office Update caused by KB2817630 patch

Recently, opening my Outlook 2013, the folder pane was empty. Indeed, it looked not really to be empty. It was filled with blue color and the was some mouseover effect happening moving the pointer over it.

How-i-fixed-it:
It turned out, that the September update of Office Software can cause this issue in case a certain combination of Outook.exe and mso.dll happens. It's the KB2817630 patch causing the problem in case the August Cumulative update is NOT installed on the Computer.

Here's what the TechNet blog says:
"Due to a version incompatibility between outlook.exe and mso.dll, a mismatched reference to a data structure causes the “Minimize” button in the navigation
pane to render incorrectly, typically extremely large to the point that the navigation pane is "invisible" to the user. The issue only manifests when incompatible versions of outlook.exe and mso.dll exist on the system."

It only happes to:
  • Office 2013 Standard
  • Office 2013 Professional Plus
  • Here's a good description, how to fix it: http://blogs.technet.com/b/office_sustained_engineering/archive/2013/09/11/outlook-folder-pane-disappears-after-installing-september-2013-public-update.aspx

    Where can you find the Outlook.exe and mso.dll Version Information?
    Go to File -> Office Account -> Info about Outlook

    Wednesday, August 28, 2013

    Nokia Lumia 920 WindowsPhone 8 WP8 Battery drain because of background tasks

    Over the last days, the battery of my Lumia 920 was empty much faster than i was used to. Usually it lasted y couple of days, but now it's empty after 1 day.

    How-i-fixed-it:
    I found the right hints here: http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/lumia-920-battery-issues/94655503-118c-4dfe-b433-08c23b8140c6

    I fixed it by disabled a couple of background tasks. I also found out, that some of those Background tasks were added by recently installed apps.

    Go to Settings->Apps->Background Tasks to see the list of apps that work in the background and choose the ones the disable.

    Auf Deutsch:
    Der Akku meines Nokia Lumia 920 wird schnell leer aufgrund von aktiven Hintergrundanwendungen.