Showing posts with label contacts. Show all posts
Showing posts with label contacts. Show all posts

Thursday, July 31, 2014

Outlook 2013 does note sync contact birthday to outlook.com for contacts copied from contact folder

I wanted to switch my contact management from OpenXChange/Outlook to Outlook.com/Outlook.  I'm using Outlook 2013 (15.0.4615.1000) on Windows 8.


I followed the steps described here: http://support.microsoft.com/kb/2844991/en-us and copied all contacts from local Outlook folder to the contact folder of my outlook.com account.


I turned out, that the contacts were synced, but the birthday date for all of them was gone. Even manually entering the date in Outlook did not fix it.


How-I-fixed-it:
- Export all contacts to a csv-file from Outlook
- Manually import the contacts from the csv-file in outlook.com


Thursday, July 4, 2013

Cannot create a new contact group (button is gray/disabled) in Outlook 2013 using my outlook.com account and Exchange ActiveSync EAS

I recently switched from Outlook 2010 to Outlook 2013 and also started to used the online version of Outlook.com. I moved my contacts to the new account.
But when i tried to create a new contact group, i couldn't, because the button was grayed out.
I did some search in the web on this issue an seems like there's no real "solution" to get this working because the Exchange ActiveSync protocol that is used between Outlook 2013 and Outlook.com does not support contact groups according to: http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/contact-group-gray/da54e419-9c18-4d3b-9045-052ca1c90760

But at least I found out, that it's still possible to create contact groups in Outlook.com online and that the group name becomes a category of this contact in Outlook 2013. Displaying the contacts grouped by category and sending an email to such a group has a similar effect as using a contact group, although I would be much happier if the EAS would support contact groups by nature.

Here's a description how the group/category-thing works:
http://www.msoutlook.info/question/759

Unfortunately it does not work the other way round. Assigning a category in to a contact in Outlook 2013 does not sync back to Outlook.com nor creating a group for These contacts :-(