Showing posts with label Windows 11. Show all posts
Showing posts with label Windows 11. Show all posts

Saturday, February 12, 2022

Windows 11 Explorer crashes on right mouse click on file or folder in network drive

Since upgrading from Windows 10 to Windows 11 I was experiencing frequent crashes of Windows Explorer when performing a right mouse click on files or folders located in a network drive location.

How-I-fixed-it:

I did two thing which finally fixed it for me. 

I found them both in the Microsoft Answers Forum here:

Windows 11 explorer crash - Microsoft Community


1. Clearing explorer cache (Source: Windows 11 explorer crash - Microsoft Community)

Open Run Command ( Press Windows key + R)

-Copy, paste then click ok the file path below:

C:\Users\%username%\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations

Delete everything inside the AutomaticDestinations folder

-Restart PC and check

2.  Disabling Context Menu entries (Source:  (Described here: Windows 11 explorer crash - Microsoft Community)

- Download ShellExView : https://www.nirsoft.net/utils/shexview.html

- Run it

- Sort by type and go to items "context menu"

- Then disable them one by one an restart "windows explorer" (task manager) each time : check. If ok, the last one is the guilty one.


Monday, November 22, 2021

Brother DCP-560CN USB scanner does not work in Windows 11, Unknown Device

 After upgrading from Windows 10 to 11 my Brother DCP-560CN USB printer/scanner was only installed as printer. The scanner only was shown as "Unknown device".

Uninstall / re-install did not fix it.

How-I-fixed-it:

1. Downloaded driver package for DCP-6690CW (Treiber | Downloads | DCP-6690CW | Deutschland | Brother)

2. Run the self extracting zip to extract the package

3. Go to device manager, select the "Unknown device" and select "Search driver on my computer"

4. Select "Select from a list of available drivers on my computer"

5. Select "Media" (in german OS it is called "Datenträger") right below the model list

6. Choose "brimi07a.inf" from the previously extracted driver package

7. Choose "Brother DCP-535-CN"

7. Commit to install a driver not which may be be incompatible for the device