Showing posts with label corrupt. Show all posts
Showing posts with label corrupt. Show all posts

Wednesday, September 4, 2013

German Umlauts (ä,ö,ü,ß) corrupt in HTML Mails sent with Outlook 2013 and OXtender 2 for OpenXchange

Today i noticed that HTML Mails I sent from Outlook 2013 looked like this on the receiver side:

ffentliche bereinstimmung m��te sein

The german umlauts (special characters)  were somehow misinterpreted as non-printable characters.
 
The original text was:
"Öffentliche Übereinstimmung müßte sein"

How-I-fixed-it:

Looking at the raw mail source content i recognized, there was a lot of css-stuff in mail which seemed to be added by Outlook automatically.
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">ft Word 15 (filtered medium)">
link=3D"#954F72">
=EF=BF=
=BDffentliche =EF=BF=BDbereinstimmung m=EF=BF=BD=EF=BF=BDte sein=
-->
I found out, that there's an option in Outlook to tell it to use CSS for formatting or not.


I disabled this option and my HTML mails look OK now.



Thursday, March 7, 2013

Outlook 2007 Inbox shows blank mails with no date that cannot be deleted

Today i cleaned up my Outlook 2007 inbox and deleted some old mails. Suddenly a couple of mails in the list were shown blank (No sender/receiver, no subject) with the date "None".
Scrolling through the inbox list the scroll stuck as soon as i came to those entries. I could not select the entries nor delete them.

How-i-fixed-it:
I seems like the pst folder went corrupt.
I found the solution here: http://office.microsoft.com/de-de/outlook-help/durchsuchen-und-reparieren-fehlerhafter-outlook-datendateie-HA010075831.aspx

Office comes with a tool called "SCANPST.EXE". It's located under C:\Program Files\Microsoft Office\Office12

Close Outlook and start the tool. Then select the .pst-File that seems to have issues and the the tool repair it. I automatically creates a backup of the file before modifying it.

I let the tool repair the .pst file and my inbox was fine again.