Showing posts with label Office 365. Show all posts
Showing posts with label Office 365. Show all posts

Tuesday, June 26, 2018

Outlook Office365 Work Account Error 0xCAA70007

Outlook 365 0xCAA70007 error message connecting to onmicrosoft Office365 account: You'll need the internet for this 0xCAA70007


Hi,

I'm facing an issue with accessing my onmicrosoft Office365 account with outlook. Whenever I open outlook in windows it shows the prompt "You''ll need the internet for this". The message says we couldn't connect to one of the services we need you sign you in. Please check your connection and try again.
The error code is - 0xCAA70007
The outlook works fine in the browser and internet connection is working.
I tried repairing office and also removed outlook credentials.  I have also uninstalled office and now the client will not even load.  


How-I-fixed-it:

I found the solution to my problem in Microsofts answers:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10-mso_o365b/youll-need-the-internet-for-this-0xcaa70007/a1d80f08-27b5-406c-8e07-a8e6bb8c2d1b

This is what I did:

  • Shut down all Office Apps
  • In Explorer, navigate to  C:\Users\%Username%\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\AC\Microsoft\Crypto\TokenBindingKeys\Keys
  • Delete the Keys in the folder
  • Relaunch Outlook - Keys are re-created automatically.

Tuesday, June 11, 2013

Office 365, Outlook 2013: OpenXChange OXTender 2 MAPI Mail profile error "oxstor.dll" could not be loaded

Today i installed Office 365 in parallel to my existing Office 2010 on my Windows 8 Computer. Under Outlook 2010 i use OpenXChange OXTender 2 - Version 7.0.62 to sync with OpenXChange Groupware.
After installing Outlook i created a new mail profile. But in Outlook 2013 i can't open the MAPI Folder. Clicking on it an error message Pops up "The Folder could not be expanded.... MAPI was unable to load the Information service "oxstor.dll" ..."

I also re-installed OXTender, but this did not fix it. Under Outlook 2010 the sync is still working fine.

I posted the question here:
http://answers.microsoft.com/en-us/office/forum/office_365hp-outlook/cant-sync-outlook-2013-with-openxchange-because-of/f87f287c-e62a-4e5b-994c-da90769bf00c

https://forum.open-xchange.com/showthread.php?7769-Outlook-2013-quot-Der-Informationsdienst-quot-oxstor-dll-quot-konnte-nicht-geladen-werden-quot

How-i-fixed-it:
The document Outlook OXtender 2 Best Practices states, that it does not work having both Office 2013 and 2013 installed in parallel:
...
Please note that the following is not supported:
  • Office 2010 Home and Business test version
  • MS Outlook running in a virtual environment (e.g. VMware or Parallels Desktop)
  • Using both OL2007 and OL2013
  • Using both OL2010 and OL2013
....

I removed Office 2010 from my Computer and re-installed Outlook OXTender again, created a new profile and... it works.

Here you can find the Information:
http://oxpedia.org/wiki/index.php?title=Outlook_OXtender2_Best_Practice