Showing posts with label defect. Show all posts
Showing posts with label defect. Show all posts

Thursday, March 7, 2013

Outlook 2007 Inbox shows blank mails with no date that cannot be deleted

Today i cleaned up my Outlook 2007 inbox and deleted some old mails. Suddenly a couple of mails in the list were shown blank (No sender/receiver, no subject) with the date "None".
Scrolling through the inbox list the scroll stuck as soon as i came to those entries. I could not select the entries nor delete them.

How-i-fixed-it:
I seems like the pst folder went corrupt.
I found the solution here: http://office.microsoft.com/de-de/outlook-help/durchsuchen-und-reparieren-fehlerhafter-outlook-datendateie-HA010075831.aspx

Office comes with a tool called "SCANPST.EXE". It's located under C:\Program Files\Microsoft Office\Office12

Close Outlook and start the tool. Then select the .pst-File that seems to have issues and the the tool repair it. I automatically creates a backup of the file before modifying it.

I let the tool repair the .pst file and my inbox was fine again.